Asidek´s Customer Service
Asidek offers you a wide range of customer care services, as security in your business is a must.
Hot-Line maintenance contract will guarantee you preferential care and service in order to solve any trouble for the solutions provided by Asidek, with the purpose of achieving a profitable and optimum use, avoiding wasting time for the customers. We have several types of contracts:
This service guarantees you telephone support and remote assistance. With our technical support team, we can solve a high percentage of issues immediately, saving you time, delays and displacements, with total assurance for the company information.
In addition to telephone support and remote assistance, on-site support is included when a technician displacement is needed to a client facilities.
Installation, parametrization and updates of solutions offered by Asidek.
Advanced installation, virtualization projects, back-up systems, contingency plan, data migration…
Asidek provides technicians externally for your IT department.